The Ticketmaster hack is a perfect storm of bad IT and bad comms

One line of JS code can do this 🙂

It would turn out that Ticketmaster was partially correct – it wasn’t Ticketmaster that was breached, but one of its subcontractors had been. Inbenta Technologies, who operate a chatbot on Ticketmaster’s site, had modified a line of JavaScript code to customise its basic product to its client’s needs. Ticketmaster then used this code (without Ibenta’s knowledge) on its payments page. Hackers discovered this script, and then modified it to extract payment information, harvesting user information since an unknown date in February.

Read the full story of bad IT and bad comms

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